For shops and retail chains: how to see sales and stock of every store in one place, move goods between locations, plan shifts and keep in touch with regular customers.
To set sales commission for retail staff, combine a fixed base per shift or month with a bonus tied to the store's daily plan, paid in a few clear steps rather than one cliff. Define exactly what counts as a sale (after returns and discounts), how a shift shared by two sellers is split, and write the rules down so every seller can recalculate their own pay.
RFM analysis ranks a shop's identified customers by three measures: recency (days since the last purchase), frequency (number of purchases in a period) and monetary value (how much they spent). Each measure is scored, usually from 1 to 5, and the combinations form segments: loyal customers who buy often and recently, new ones, and valuable customers who have stopped coming. Each segment then gets its own action.
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