For forwarders and transport companies: how to run freight orders from request to payment, work with carriers and drivers, keep trip documents together and know the margin of every order before the month is over.
To fill in a CMR consignment note, the sender enters the parties, places and dates, goods, packages, marks, gross weight and instructions; the carrier checks the count and apparent condition, writes reasoned reservations in box 18 and signs; the consignee signs and dates the receipt box at delivery. Most disputes come from vague goods descriptions, missing reservations and unsigned or undated boxes.
Agree a loss norm, a valuation price and a right of set-off in the carrier contract; weigh the cargo at loading and unloading; calculate only the shortage above the norm; send the carrier the claim with evidence; then deduct the agreed amount as a separate minus line in the final payment and pay the rest on time instead of holding the whole invoice.
What makes up the margin of a freight order, why monthly totals hide losing routes and how to see margin per order in OrgLines.
A CMR note is the consignment note for international carriage of goods by road under the CMR Convention of 1956. It is used whenever goods are carried by truck for payment between two countries and at least one of them has joined the Convention. The document records the sender, carrier, consignee, goods and their condition at loading, and serves as evidence of the transport contract.
A TTN (tovarno-transportna nakladna) is the Ukrainian waybill for carrying goods by road: it describes the cargo, the parties and the vehicle, and it travels with the truck. The shipper draws it up and signs it at loading, the driver signs for the carrier to confirm acceptance of the goods, and the consignee signs at unloading to confirm what was received.
The seal number is written on transport documents so that everyone can later prove the load compartment was not opened between loading and unloading. If the seal arrives intact and its number matches the CMR or waybill, a shortage points back to loading. If the seal is broken or the number differs, the problem happened on the way and must be recorded before unloading.
Chargeable weight is the weight a carrier bills you for: the greater of the shipment's actual gross weight and its volumetric weight. Volumetric weight turns the space a shipment takes into kilograms using a conversion factor from the carrier's tariff, so light but bulky goods are charged by volume and heavy, dense goods by their real weight.
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