Guides on leads and CRM

Practical answers for anyone who sells: where leads get lost between the ad and the first call, how to split them between managers, which stages a pipeline needs and how to measure the cost of a lead and of a client.

All guides on this topic Found: 1

Short answer

What is the difference between a lead, a contact and a deal?

A lead is a request or sign of interest that nobody has checked yet. A contact is a real person you know and keep a lasting record of, usually linked to a company. A deal is one specific sales opportunity with a value, a stage and an owner. A lead is either converted or closed; a contact stays; a deal is won or lost, and one contact can have many deals over time.

3 min read

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